FAQs

Frequently Asked Questions

Q.

Why Should I hire Grapefruit cleaning Services?

A.

Grapefruit has been providing cleaning services for residential as well as commercial places for a number of years now. Our proficient and skilful professional cleaners know how to provide the best cleaning services and to satisfy our customers.

We’ll always help you clean your place based on your individual requirements rather than using a general formula for cleaning services. We always serve our customers on one-to-one basis.


Q.

How can I know whether people who came to my home are actually
professional workers from Grapefruit cleaning services? How do you build trust?

A.

Only the best and professional candidates will be cleaning your home. There is a rigorous procedure our company process while hiring its workers. Important information such as criminal background, behavioral test and other information are always sought before hiring a certain candidate. We believe in building positive relationship with our customers.

We have a strict policy for workers to have their company identity cards with them when they are on duty. Our professional workers will provide their company identity cards before they start cleaning your house. You can always ask them to show their identity cards and in case of refusal, you can call us for further inquiries and have the authority not to let perform any kind of services from such workers.


Q.

What are your regular home cleaning packages?

A.

We currently offer weekly, bi-weekly and monthly home cleaning services for our regular customers. We also provide one-time efficient cleaning services to our customers. Our cleaning services usually include new construction cleaning up, special cleaning maintenance, deep cleaning and move-ins/move-outs.


Q.

Is there a contract I have to sign to get Grapefruit Cleaning Services?

A.

No, there is no contract you need to sign to get Grapefruit cleaning services.


Q.

Should I be at home while our professional workers carry out the cleaning process?

A.

Although our professional workers can provide home cleaning services in your absence yet it is not recommended due to security of your home stuff.


Q.

What if our workers damaged any of your home equipment?

A.

Although it’s very rare to happen due to our intense cleaning training and professional approach yet we’ll be trying our best to repair your damage or replace the equipment as compensation. All professional workers at Grapefruit are fully insured and assure the safety of your home equipment.


Q.

Does Grapefruit offer guarantee for its home cleaning services?

A.

We believe in 100% customer satisfaction policy. You can call us any time or email us and we’ll get back to you as soon as possible.

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